How to Apply PAN Card Offline

Applying for a Permanent Account Number (PAN) card offline is a reliable and widely used method for individuals who prefer physical documentation, lack consistent internet access, or require guided assistance during the application process. The PAN card, issued by the Income Tax Department of India, serves as a unique identifier for financial transactions and is mandatory for tax-related activities, opening bank accounts, purchasing high-value assets, and filing income tax returns. While online portals have gained popularity, the offline application route remains a trusted alternative, especially for senior citizens, rural applicants, and those unfamiliar with digital platforms.

This comprehensive guide walks you through every phase of the offline PAN card application process—from gathering the required documents to submitting the form and tracking your application. Whether you're applying for the first time, replacing a lost card, or updating details, this tutorial ensures clarity, accuracy, and compliance with current regulations. By following the steps outlined here, you can navigate the offline system confidently and avoid common pitfalls that lead to delays or rejections.

Step-by-Step Guide

Step 1: Obtain the Correct Application Form

The first step in applying for a PAN card offline is acquiring the appropriate application form. For Indian citizens, the correct form is Form 49A. Non-resident Indians (NRIs) and foreign nationals must use Form 49AA. These forms are available at various authorized centers across the country, including NSDL (National Securities Depository Limited) and UTIITSL (UTI Infrastructure Technology and Services Limited) facilitation centers. You may also download the forms from the official websites of NSDL or UTIITSL and print them, but ensure you fill them out by hand using black or blue ink unless otherwise specified.

Do not use photocopied or pre-filled forms. Each application must be completed in original, legible handwriting. If you are applying on behalf of a minor, a guardian, or a company, ensure you select the correct category on the form to avoid processing delays. The form includes fields for personal details, address, date of birth, and signature, all of which must be filled accurately.

Step 2: Gather Required Supporting Documents

Accurate documentation is critical to the success of your offline PAN application. The Income Tax Department requires proof of identity (POI), proof of address (POA), and proof of date of birth (PODB). Acceptable documents vary slightly depending on your category (individual, company, minor, etc.), but for most Indian citizens, the following are commonly accepted:

• Proof of Identity (POI): Aadhaar card, voter ID, driver’s license, passport, or government-issued photo ID.
• Proof of Address (POA): Utility bills (electricity, water, or telephone) not older than three months, bank statement with address, ration card, or Aadhaar card.
• Proof of Date of Birth (PODB): Birth certificate, school leaving certificate, passport, or Aadhaar card.

All documents must be self-attested. This means you must sign across each document, writing “Self-attested” next to your signature. Do not submit original documents unless explicitly requested. Photocopies are sufficient, provided they are clear and legible. If your name differs across documents—for example, if your passport lists a middle name but your Aadhaar does not—you must include an affidavit explaining the discrepancy, signed before a notary public.

Step 3: Fill Out the Application Form Carefully

Accuracy in form completion prevents rejections and delays. Use only black or blue ink. Do not use correction fluid or overwriting. If you make a mistake, obtain a new form. The form includes the following key sections:

• Personal Details: Full name (as per your identity documents), father’s name, date of birth, gender, and nationality.
• Address Details: Permanent and correspondence addresses. If they differ, indicate this clearly.
• Category: Select “Individual,” “Company,” “Trust,” or other applicable category.
• Signature: Sign in the designated box. If you are illiterate, affix your thumb impression in the presence of a witness who must also sign.

For minors, the guardian’s details must be filled in the relevant section, along with their signature. If applying for a company or firm, the authorized signatory must sign and provide their designation. Double-check all entries against your supporting documents before submission. Any mismatch—such as a spelling error in your name or an outdated address—can trigger a request for clarification, extending the processing time.

Step 4: Attach Photograph and Pay the Fee

Two recent passport-sized color photographs with a white background are required. The photograph must be clear, unobstructed, and taken within the last six months. No hats, sunglasses, or headgear (unless for religious reasons) are permitted. Your face must occupy 80% of the frame, with both eyes clearly visible.

The application fee varies depending on the communication address. For Indian addresses, the fee is ₹107 (inclusive of taxes). For foreign addresses, it is ₹1,017. Payment can be made via demand draft, banker’s cheque, or cash at authorized centers. If paying via demand draft or cheque, ensure it is drawn in favor of “NSDL-PAN” or “UTIITSL-PAN,” depending on the agency you are submitting to. Include the applicant’s name and application reference number (if any) on the reverse side of the draft.

Do not send cash through postal mail. Always pay in person at designated centers or through bank branches authorized to collect PAN application fees. Retain your payment receipt as proof.

Step 5: Submit the Application at an Authorized Center

Once your form, documents, photographs, and payment are ready, visit an authorized PAN facilitation center. These centers are operated by NSDL and UTIITSL and are located in major cities and towns across India. You can locate the nearest center by visiting the NSDL or UTIITSL website and using their center locator tool. Alternatively, post offices, banks, and some tax consultants are authorized to accept PAN applications.

At the center, submit your complete application package to the designated officer. They will verify your documents, check for completeness, and provide you with an acknowledgment slip. This slip contains a unique 15-digit acknowledgment number, which you will need to track your application status. Keep this slip in a safe place. Do not discard it.

If you are submitting through a third-party agent or tax consultant, ensure they are officially registered with NSDL or UTIITSL. Request a copy of their authorization certificate and confirm that they will forward your application directly to the processing center. Avoid intermediaries who promise “guaranteed approval” or charge excessive fees.

Step 6: Track Your Application Status

After submission, you can track your application using the 15-digit acknowledgment number provided on your receipt. Visit the NSDL or UTIITSL website and navigate to the “Track PAN Application Status” section. Enter your acknowledgment number and date of birth to view the current status. Common statuses include “Application Received,” “Under Processing,” “Dispatched,” and “PAN Allotted.”

Processing typically takes 15 to 20 working days from the date of submission. Delays may occur if documents are incomplete, unclear, or if additional verification is required. If your status remains unchanged for more than 25 days, visit the same facilitation center where you submitted your application and inquire with the supervisor. Do not reapply unless instructed to do so by the authorities.

Step 7: Receive Your PAN Card

Once your application is approved, your PAN card will be dispatched to the address provided in your application via speed post. The card is printed on high-security paper with a hologram, micro-text, and other anti-counterfeit features. Upon receipt, verify the following details:

• Full name (as per your documents)
• PAN number (10 characters: ABCDE1234F)
• Date of birth
• Photograph
• Signature

If any detail is incorrect, immediately contact the facilitation center where you submitted your application. You will need to file a correction request using Form 49A (for individuals) and submit supporting documents. Corrections are processed within 15 working days. Do not attempt to alter the card yourself—any tampering renders it invalid.

Best Practices

Use Legible Handwriting

Illegible handwriting is one of the most common reasons for application rejection. Write clearly and in block letters. Avoid cursive script, especially in fields like name, date of birth, and address. If you are unsure about your handwriting, consider printing the form on a computer and filling it by hand only in the signature section. However, note that the entire form must be filled manually—printed forms are not accepted unless specified for special categories.

Ensure Document Consistency

Ensure that your name, date of birth, and address are identical across all supporting documents. For example, if your birth certificate lists your name as “Rajesh Kumar Sharma” but your Aadhaar card says “R. K. Sharma,” you must submit an affidavit explaining the variation. Authorities are strict about name discrepancies. Minor variations (e.g., “Raj” vs. “Rajesh”) may be accepted if supported by a legal affidavit, but major differences will lead to rejection.

Submit Originals Only When Required

Never submit original documents unless explicitly requested. Photocopies, self-attested, are sufficient. Submitting originals increases the risk of loss or damage. Always keep your originals in a secure location. If you are asked to present originals for verification, accompany your application in person and request that the documents be returned immediately after verification.

Apply During Non-Peak Periods

Application volumes spike during the end of the financial year (March–April) and around income tax filing deadlines. To avoid long queues and processing delays, submit your application between May and October. Facilitation centers are less crowded during these months, and staff can devote more attention to each application, reducing errors.

Keep Multiple Copies

Make at least three photocopies of your completed form and all supporting documents before submission. One copy for your records, one for the facilitation center (if requested), and one as backup in case of future correspondence. Store these in a fireproof and waterproof container. Digital scans stored in cloud storage or on a secure device are also recommended.

Verify the Acknowledgment Slip

Before leaving the center, verify that your acknowledgment slip contains your full name, correct acknowledgment number, and the date of submission. If any information is missing or incorrect, request an immediate correction. An inaccurate acknowledgment number will prevent you from tracking your application online.

Do Not Submit Multiple Applications

Applying for more than one PAN card is illegal under Section 272B of the Income Tax Act. If you already hold a PAN, do not apply again. If you are unsure whether you have a PAN, check your old documents, bank statements, or use the “Know Your PAN” feature on the NSDL website. Duplicate PANs lead to penalties, blacklisting, and legal consequences.

Tools and Resources

Official Websites

Two government-empaneled agencies handle PAN applications: NSDL and UTIITSL. Both maintain official websites with comprehensive resources:

• NSDL PAN Portal: https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html
• UTIITSL PAN Portal: https://www.utiitsl.com/pan

These websites offer downloadable forms, list of authorized centers, FAQs, application status trackers, and downloadable PDF guides. Bookmark these links for future reference. They are regularly updated with changes in regulations, fees, and document requirements.

Document Checklists

Download and print the official document checklist from either NSDL or UTIITSL’s website. These checklists categorize documents by applicant type (individual, HUF, company, trust, etc.) and list acceptable proofs for POI, POA, and PODB. Use the checklist as a pre-submission audit tool to ensure nothing is missing.

Document Scanning Tools

While not mandatory, using a smartphone scanning app like Adobe Scan, Microsoft Lens, or CamScanner can help you digitize your documents for backup and future reference. These apps automatically crop, enhance, and convert images into PDF format. Store your scanned documents in a password-protected folder on your device or cloud storage. This is especially useful if you need to reapply or request corrections later.

Notary Services

If you need to submit an affidavit for name discrepancies or minor-related applications, locate a licensed notary public. Many law firms, legal aid centers, and municipal offices provide notary services for a nominal fee (typically ₹50–₹200). Ensure the notary stamps and signs the affidavit and includes their registration number and seal. An unnotarized affidavit will not be accepted.

Postal and Courier Services

If you are unable to visit a facilitation center, you may send your application via registered post or speed post. However, this method carries higher risk. Always use registered mail with tracking and request a delivery confirmation. Keep the postal receipt and tracking number. Do not use unregistered or private courier services unless they are officially authorized by NSDL or UTIITSL.

Mobile Apps for Tracking

While official tracking is done via web portals, some third-party apps (e.g., “PAN Card Tracker” on Android) allow you to input your acknowledgment number and receive SMS or push notifications about status updates. These apps are not affiliated with the government but can serve as useful reminders. Always cross-check the status on the official NSDL or UTIITSL website before taking any action.

Real Examples

Example 1: Rural Applicant in Odisha

Ms. Sunita Devi, a 62-year-old homemaker from a village in Cuttack, Odisha, had never applied for a PAN card. She needed one to open a fixed deposit account at her local bank. Her only identity documents were her Aadhaar card and ration card. She visited the nearest NSDL facilitation center in Cuttack city. With the help of a center staff member, she filled out Form 49A. She submitted her Aadhaar as proof of identity and address and her ration card as proof of date of birth. She paid ₹107 in cash and received an acknowledgment slip. Within 18 days, her PAN card arrived by speed post. She now uses it to file her annual tax return and access government subsidies.

Example 2: Minor Applying Through Guardian

Mr. Arun Kumar applied for a PAN card for his 10-year-old daughter, Priya. He used Form 49A and selected the “Minor” category. He submitted his own Aadhaar card as proof of identity and address, along with Priya’s birth certificate. He signed the form as the guardian and attached two photographs of Priya. He paid the fee at a UTIITSL center in Bengaluru. The application was processed in 16 days. The PAN card was issued in Priya’s name, with Mr. Kumar’s details listed as guardian. This card will be used for future investments in her name, such as mutual funds or savings accounts.

Example 3: Business Owner Applying for Company PAN

Ms. Reena Patel, proprietor of “Reena’s Boutique,” applied for a PAN card for her sole proprietorship firm. She used Form 49A (since sole proprietorships are treated as individuals for PAN purposes). She submitted her personal Aadhaar, a recent bank statement showing the firm’s name as the account holder, and a shop establishment certificate as proof of business. She included a declaration stating that she was the sole proprietor. Her application was approved in 14 days. She now uses the PAN to issue invoices, file GST returns, and open a business bank account.

Example 4: Correction After Rejection

Mr. Vijay Sharma submitted his PAN application with his name spelled as “Vijay” on Form 49A, but his Aadhaar card listed “Vijay Kumar Sharma.” His application was rejected due to a name mismatch. He visited the NSDL center, requested a correction form, and submitted an affidavit notarized by a local notary public, explaining that “Vijay” was his preferred name and “Vijay Kumar Sharma” was his full legal name. He also attached his school leaving certificate showing the full name. His corrected application was processed in 12 days, and his PAN card was issued with the full name as per official records.

FAQs

Can I apply for a PAN card offline if I don’t have an Aadhaar card?

Yes. While Aadhaar is widely accepted, it is not mandatory. You can use other government-issued photo IDs such as a passport, driver’s license, or voter ID as proof of identity and address. If you lack any of these, you may submit a combination of documents like a bank passbook with photograph and a utility bill.

How long does it take to get a PAN card offline?

Typically, 15 to 20 working days from the date of submission. In some cases, it may extend to 25 days if documents require additional verification or if the application is submitted during peak seasons.

Can I apply for a PAN card for my child?

Yes. Parents or legal guardians can apply for a PAN card for minors under 18 years of age. The guardian’s details and signature are required on the form. The PAN card will be issued in the child’s name, with the guardian’s information printed on it.

What if I lose my PAN card?

If you lose your PAN card, you can apply for a duplicate copy using the same offline process. Fill out Form 49A, select “Reprint of PAN Card” under the reason for application, and pay the applicable fee. You do not need to resubmit documents unless your details have changed.

Is it possible to change my name on the PAN card offline?

Yes. To change your name due to marriage, legal name change, or correction, submit Form 49A with the “Change in PAN data” option selected. Attach proof of the name change—such as a marriage certificate, court order, or affidavit—and your existing PAN card. The updated card will be issued within 15 working days.

Can I apply for a PAN card if I am not an Indian citizen?

Yes. Non-resident Indians (NRIs) and foreign nationals can apply using Form 49AA. You must provide a copy of your passport, visa, and proof of overseas address. The fee is higher (₹1,017), and the card will be dispatched to your foreign address.

Do I need to visit the center in person?

Yes. For offline applications, you must appear in person to submit your documents and sign the form. Some centers allow guardians to submit applications on behalf of minors or incapacitated individuals, but the applicant’s signature (or thumb impression) must be witnessed by the center staff.

Can I apply for a PAN card without a mobile number?

Yes. A mobile number is not mandatory for offline applications. However, providing one allows you to receive SMS updates about your application status. If you do not have a mobile number, ensure your postal address is accurate so that your card is delivered correctly.

What happens if my application is rejected?

If your application is rejected, you will receive a notice via post or email (if you provided an email address). The notice will state the reason—such as missing documents, unclear photograph, or mismatched name. You can resubmit a corrected application with the necessary changes. Do not reapply without addressing the rejection reason.

Can I apply for a PAN card if I am unemployed?

Yes. Employment status is not a criterion for PAN issuance. Anyone, regardless of income, can apply for a PAN card. It is required for financial transactions above specified limits, even if you are not currently earning taxable income.

Conclusion

Applying for a PAN card offline remains a viable, secure, and accessible option for millions of Indians who rely on physical documentation and personal interaction during critical bureaucratic processes. While digital systems offer convenience, the offline route ensures inclusivity for those without reliable internet access, digital literacy, or familiarity with online portals. By following the step-by-step process outlined in this guide—gathering accurate documents, filling out the form with precision, paying the correct fee, and submitting at an authorized center—you significantly increase your chances of a smooth, error-free application.

The key to success lies in attention to detail: matching names across documents, using legible handwriting, self-attesting photocopies, and retaining your acknowledgment slip. Avoid shortcuts, intermediaries, and unverified agents. Rely only on official channels—NSDL and UTIITSL—to ensure compliance and security.

Once issued, your PAN card is a lifelong financial identifier. Treat it with the same care as your passport or Aadhaar. Store it safely, and update your details promptly if your address or name changes. Whether you’re opening your first bank account, investing in mutual funds, or filing your first tax return, your PAN card is the foundational document that unlocks access to India’s formal financial system.

By mastering the offline application process, you not only secure your financial identity but also empower yourself with a tool that supports economic participation, legal compliance, and long-term financial planning. Take the time to do it right—the benefits last a lifetime.